Privacy Policy

Effective Date: June 30, 2026

Aqua Pools (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a form, contact us, interact with our advertisements, or communicate with us through social media, email, phone, text message, or other digital marketing channels.

By using our website or submitting your information to Aqua Pools, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

Name

Email address

Phone number

Project address, city, ZIP code, or service area

Information about your pool, landscape, outdoor living, or construction project

Budget range, project timeline, and design preferences

Photos, inspiration images, or files you choose to provide

Any other information you submit through our website, forms, ads, social media pages, email, text message, or phone conversations

We may also automatically collect certain information when you visit our website, such as:

IP address

Browser type

Device type

Pages viewed

Referring website or advertisement

Date and time of visit

General usage and interaction data

Cookie, pixel, and analytics data

2. How We Use Your Information

Aqua Pools may use the information we collect to:

Respond to your inquiry or consultation request

Contact you about your pool, landscape, outdoor living, or construction project

Provide estimates, proposals, scheduling information, or project-related communication

Improve our website, advertising, customer experience, and services

Follow up with leads generated through our website, social media, paid ads, referral sources, or other marketing channels

Send emails, calls, or text messages related to your inquiry

Measure the performance of our digital advertising and marketing campaigns

Protect against spam, fraud, unauthorized activity, or misuse of our website

Comply with applicable laws, regulations, and business obligations

3. Lead Forms, Digital Advertising, and Social Media

We may collect information through website forms, landing pages, Facebook or Instagram lead forms, Google ads, social media messages, call tracking numbers, chat tools, or other digital marketing platforms.

If you submit your information through one of these channels, we may use that information to contact you about your inquiry and related services offered by Aqua Pools. We may also use advertising and analytics tools to understand how visitors interact with our website and marketing campaigns.

4. Calls, Emails, and Text Messages

By submitting your contact information to Aqua Pools, you authorize us to contact you by phone, email, or text message regarding your inquiry, consultation request, estimate, project, or related services.

Message and data rates may apply. You may opt out of marketing text messages at any time by replying “STOP.” You may opt out of marketing emails by using the unsubscribe link, if available, or by contacting us directly.

We do not sell your phone number or contact information for unrelated third-party marketing.

5. Cookies, Pixels, and Analytics

Our website may use cookies, tracking pixels, analytics tools, advertising platforms, and similar technologies to:

Understand website traffic and visitor behavior

Improve website performance

Measure advertising effectiveness

Retarget or remarket to website visitors

Help us show relevant ads on platforms such as Google, Facebook, Instagram, or other digital channels

You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. How We Share Information

Aqua Pools may share information with trusted third parties who help us operate our business, including:

Website hosting providers

Customer relationship management platforms

Marketing and advertising platforms

Email and text messaging providers

Analytics providers

Scheduling or form software providers

Contractors, consultants, or service providers involved in responding to your inquiry or project

We may also share information when required to comply with law, enforce our rights, protect our business, prevent fraud, or respond to legal requests.

We do not sell your personal information for unrelated third-party marketing.

7. Data Security

We take reasonable steps to protect the personal information submitted to us. However, no website, online form, email, text message, or electronic storage system is completely secure. By using our website or submitting information electronically, you understand that we cannot guarantee absolute security.

8. Data Retention

We may retain your information for as long as necessary to respond to your inquiry, manage business records, provide services, improve our marketing, comply with legal obligations, resolve disputes, or enforce agreements.

9. Children’s Privacy

Our website and services are intended for adults and homeowners who are at least 18 years old. We do not knowingly attempt to collect personal information from anyone under 18 years of age.

If we learn that we have collected personal information from a person under 18 without appropriate consent, we will take reasonable steps to delete that information. If you believe a minor has submitted information to us, please contact us at [email protected].

10. Third-Party Links

Our website, emails, ads, or social media pages may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing information.

11. Your Choices

You may contact us to request that we update, correct, or delete certain personal information we maintain about you, subject to any legal, contractual, or business recordkeeping requirements.

You may also opt out of marketing communications by following the instructions provided in those communications or by contacting us directly.

12. Changes to This Privacy Policy

Aqua Pools may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Your continued use of our website after updates are posted means you accept the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Aqua Pools
Email: [email protected]